Conquering the marketplaces

Reach millions of customers easily and securely

  • only 9% of SMEs sell online: what are you waiting for?
  • 30% sell on a single marketplace
  • 2/3 of online purchases are concluded on the marketplace
  • marketplaces grow 81% YOY: more than ecommerce

* data from Mirakl Enterprise Marketplace Index 2021, Casaleggio & Associati, Confartigianato

Do you still have doubts?

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The advantages of conquering the marketplaces with eDock

 

A dedicated eCommerce Manager team

How much is it worth to be followed closely? to conquer the marketplaces, everything. We follow you with a dedicated team to be able to reach commercial objectives together with you, train your staff, contaminate your organization.

Synchronized products, orders and stocks

eDock represents a single interface where you collect all incoming orders. You will be able to process orders, export data, consult the customer database and much more. You don't have to think about stocks: they synchronize automatically.

Omnichannel strategy just a click away

With the integration between the many marketplaces, your omnichannel strategy is completed and your product catalog distributed on countless destinations. Follow your customer in his buyer journey and make yourself available exactly where he is looking for you.

Trust the experience of those who have been operating for years

We have been dealing with marketplaces for 12 years. We have learned the severity of the way they operate, the slowness with which they will trust you and how sensitive they are to the rules they ask you to respect. By entrusting yourself to us you will capitalize on the same experience.

We don't claim to be the best. We let our customers do the talking.

Companies choose us for the flexibility and power of our technology, the assistance of our eCommerce Managers and for our goal-oriented modus operandi.

What do you say? do you want to start?

Contact us for an interview and to start conquering the marketplaces.

 

eDock: discover all the advantages

Real-time updating on all platforms

eDock has a powerful notification engine that sends every single change relating to the quantities available in stock and prices in real time, to give you the opportunity to synchronize the stock of your products in stock with eBay, Amazon and other available marketplaces, in Italy and in the world. Thanks to this automation, eDock allows you to avoid negative feedback for those orders that you are forced to cancel if the purchased goods are no longer available.

API for integration with your management system

The set of REST APIs that we provide you with allows you to make technical integrations with any software, using the eDock engine as if you directly own its technology. Many companies have already integrated their company management with Amazon or eBay, through eDock. In this scenario of use, eDock allows you to receive orders from Amazon or eBay directly on your management system or on your ERP and to keep the stock of your products in stock in the "online shopping centers" synchronized.

Differentiated price lists by market to sell at different prices on the platforms

With eDock you have the maximum commercial flexibility and the possibility to differentiate the selling price by market. You will thus be able to sell the same product on eBay Italy at a price, different from the one at which you sell it on eBay Germany, different from the one you sell it on Amazon. The flexibility of eDock, in this sense, allows you to be present with a commercial formula of appeal even when you "drown" the shipping costs in the price of the product.

Communication flows to facilitate your team in order management

eDock provides flexible and efficient order management. You can decide, in a completely personalized way, which "path" to take your order once it has been received. For each change to what is defined as "progress" of the order, then, you can trigger automated email communications that are directed to the customer or to the members of your organization.

Order tracking id on all markets

If you sell on marketplaces, you know the importance of keeping the "online shopping center" informed about the status of the shipment. With eDock you have the possibility to enter your "tracking number" so that eDock is concerned about communicating it to the reference platform.

Export to courier software

Exporting orders to your trusted courier is a useful feature to save you a lot of time. The function allows you to export all data relating to the recipient and to the destination to send the goods to the applications of the carrier called to perform the shipment.